Frequently Asked Questions

Free rankings are our editorial opinion based on public review ratings and volume, years in business, credentials and awards, pricing transparency and local service area. Rank 1 is our top recommendation.

It marks businesses that are Canadian-owned, including family and locally owned shops, based on what the business says publicly and what our team checks. Own a Canadian business we have not flagged? Let us know.

Some positions may be sponsored by the business. Sponsored positions are labelled "Sponsored" on the page. Sponsorship never changes the description, pros or cons we publish.

Calgary, Airdrie, Okotoks, Cochrane and Chestermere, Alberta. Each industry has its own Top 5 for each city.

Please tell us through the support form. We review feedback when we update rankings.

Yes. Submit your business with a short brief, pros and cons. Our team verifies every submission before it goes live and emails you a copy of what you sent.

Usually 2 to 3 business days. We check that the business is real, active and serves the city you selected, and we may edit the text for accuracy and length.

Yes. Businesses with a sponsored spot can log in to their account to see their spot, renewal date and billing, update their card, and turn automatic renewal on or off.

Sponsored spots renew automatically each year so you keep your position. We email you 30 days and 7 days before the renewal date, and you can turn off automatic renewal anytime from your account. If a renewal payment fails, you have 14 days to update your card before the position is released.

Yes. Send changes through the support form and we will verify and update them.

Every promotional email has an unsubscribe link. Unsubscribing does not remove your free listing.